Terms and Conditions

Last Updated: March 11, 2026

1. Introduction

Welcome to Raksquad Tech Corp PH. By accessing our website and purchasing our services, you agree to be bound by these Terms and Conditions.

Raksquad Tech Corp PH provides technology services including software development, artificial intelligence solutions, digital infrastructure systems, consulting services, and related digital platforms.

These Terms apply to all visitors, clients, and users of our website and services.

2. Services

Raksquad Tech Corp PH offers the following services:

• Custom software development
• AI-powered analytics platforms
• Enterprise digital infrastructure
• Web and mobile application development
• System integration and digital consulting
• Subscription-based digital tools and services

Services may be delivered through project-based engagements, subscriptions, or consulting agreements.

3. Payment Terms

Payments for services may be completed through the following methods:

• Credit or debit card payments through Xendit
• Bank transfer
• International wire transfer

All payments must be completed before service delivery unless otherwise stated in a signed service agreement.

For subscription or recurring services, billing may occur on a monthly or agreed billing cycle.

4. Pricing

All prices listed are subject to change without prior notice unless specified in a formal contract or proposal.

Prices may vary depending on:

• Project scope
• Custom system requirements
• Implementation complexity
• Ongoing service agreements

5. Client Responsibilities

Clients agree to:

• Provide accurate project requirements
• Deliver necessary materials and data for project completion
• Respond to project updates or requests in a timely manner

Delays caused by incomplete information from the client may affect project timelines.

6. Intellectual Property

Unless otherwise stated in a written agreement, intellectual property rights related to developed software or digital solutions will be governed by the applicable service contract.

Raksquad Tech Corp PH retains the right to showcase completed work for portfolio purposes unless restricted by confidentiality agreements.

7. Limitation of Liability

Raksquad Tech Corp PH shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or website.

Our liability is limited to the amount paid for the service involved.

8. Service Modifications

We reserve the right to modify, suspend, or discontinue services, if necessary, due to technical, operational, or regulatory requirements.

9. Governing Law

These Terms shall be governed by the laws of the Republic of the Philippines.

10. Contact Information

For questions regarding these Terms:

Raksquad Tech Corp PH
Email: raksquadph@gmail.com
Phone: +63 917 525 2163

Refund Policy

Last Updated: March 11, 2026

At Raksquad Tech Corp PH, we aim to provide high-quality technology services. This Refund Policy explains the circumstances under which refunds may be issued.

1. General Policy

Due to the nature of digital services and custom software development, most services are non-refundable once work has commenced.

Refund eligibility will depend on the specific service agreement.

2. Refund Eligibility

Refunds may be considered under the following conditions:

• Payment was made in error
• Duplicate payment occurred
• Service delivery has not yet started
• A cancellation request is submitted before project initiation

Requests will be reviewed on a case-by-case basis.

3. Non-Refundable Situations

Refunds will generally not be granted when:

• Work has already started on a project
• Services have been fully delivered
• Client-approved milestones have been completed
• Delays are caused by lack of client communication

4. Subscription Services

For subscription-based services:

• Billing cycles will continue until cancellation
• Cancellation requests must be submitted before the next billing cycle
• No partial refunds will be issued for active subscription periods

5. Processing Time

Approved refunds will typically be processed within 7–14 business days, depending on the payment method.

Card refunds will be processed back to the original payment method used.

6. Refund Requests

To request a refund, please contact:

Raksquad Tech Corp PH
Email: raksquadph@gmail.com
Phone: +63 917 525 2163

Include:

• Client name
• Payment reference
• Reason for request

Privacy Policy

Last Updated: March 11, 2026

Raksquad Tech Corp PH respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect the following information when you use our website or services:

• Name
• Email address
• Contact number
• Company information
• Payment details (processed securely via Xendit)
• Website usage data

2. How We Use Your Information

Information collected may be used to:

• Provide and manage services
• Process payments
• Communicate regarding projects or support
• Improve website functionality
• Comply with legal obligations

3. Payment Security

Payments processed through our website are handled by Xendit, a secure payment gateway provider.

Raksquad Tech Corp PH does not store full credit card information. All payment data is processed securely through the payment provider.

4. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access or disclosure.

5. Sharing of Information

We do not sell or rent personal information.

Information may only be shared with:

• Payment processing partners (e.g., Xendit)
• Service providers assisting in delivering services
• Government authorities when required by law

6. Cookies

Our website may use cookies to enhance user experience and analyze site usage.

Users may disable cookies through browser settings if preferred.

7. User Rights

Users may request access, correction, or deletion of their personal data by contacting us.

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Raksquad Tech Corp PH
Email: raksquadph@gmail.com
Phone: +63 917 525 2163